WhatsApp is used by more than 1.5 billion people worldwide and it is exchanging more than 60 billion messages every day. Recently, WhatsApp announced the business API features for selected partners. We cannot deny the fact that WhatsApp is the true leader in the messaging world having its presence in 180 countries and it takes 40 percent of the total market share.
There are a few reasons why this messaging app is growing at the speed of light:
- No advertisement and wonderful user experience
- It is easy and simple to use with more focus on delivering quality services.
- The APP has plenty of convincing features if you know how to use it correctly.
WhatsApp Business API Features
- It is wonderful to stay connected with customers and deliver personalized customer experiences.
- It is easy sending messages over the app instead of keeping them calling or sending emails to clients.
- WhatsApp does not work similarly to chatbots but it is quite selective in designing its use cases. If something is not liked by customers, it can be rejected right away!
In brief, WhatsApp business API moves around three use cases majorly. These are:
- Put a request for important data
- Start a conversation right away
- Real-time Support to customers.
So, what are you waiting for? Start your business online with WhatsApp business API and earn more profits like never before.
